Search
  • Brandy Parnell

24/7 Help with TOPS Questions

The Louisiana Office of Student Financial Assistance (LOSFA) recently launched its new artificial intelligence chatbot, LOSFA’s EXpert, or LEX. LEX is designed to answer general questions around the clock, enabling students to have key information for the Taylor Opportunity Program for Students (TOPS).

If a student has a complex question about their TOPS award, LEX will encourage the student to contact LOSFA staff directly by emailing custserv@la.gov, scheduling a virtual office hour appointment, directing students to LOSFA's contact us page, or by logging in to their Student Hub account to check the status of their award.

Students and parents can use LEX 24/7 by visiting LOSFA's website or by clicking here: Meet LEX!

1 view0 comments

Recent Posts

See All

Homecoming Dance

Mark your calendars for the Homecoming Dance being held on Saturday, November 6 at the Shreveport Convention Center. Freshman and Sophomores will have their dance from 5:00pm-7:45pm, and Juniors and S

Louisiana AFL-CIO Scholarship Opportunities

The Louisiana AFL-CIO will be awarding three $1,000 scholarships to high school seniors this school year. This opportunity requires a 1,500-2,000 word essay on the topic, "How would the passage of the

Homework Gang: Free Peer Tutoring

Magnet’s Homework Gang is a great way to get extra tutoring support in the academic areas you are struggling in. Homework Gang tutors connect with students each Sunday through Zoom from 2:00pm-4:00pm.