• Brandy Parnell

24/7 Help with TOPS Questions

The Louisiana Office of Student Financial Assistance (LOSFA) recently launched its new artificial intelligence chatbot, LOSFA’s EXpert, or LEX. LEX is designed to answer general questions around the clock, enabling students to have key information for the Taylor Opportunity Program for Students (TOPS).

If a student has a complex question about their TOPS award, LEX will encourage the student to contact LOSFA staff directly by emailing, scheduling a virtual office hour appointment, directing students to LOSFA's contact us page, or by logging in to their Student Hub account to check the status of their award.

Students and parents can use LEX 24/7 by visiting LOSFA's website or by clicking here: Meet LEX!

1 view0 comments

Recent Posts

See All

Due to the latest information from the National Weather Service which is showing potential for icy roadways, Caddo schools and sites will be closed Friday, February 4. Schools and offices will reopen

The ULM Foundation and Scholarship Offices is inviting graduating high school seniors to apply for Foundation Scholarships (Links to an external site.). The Foundation Scholarships are donor-funded an

Here is another resource to use when searching for upcoming scholarships that may be helpful to you: The current opportunities have due dates anywhere